Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Treble Help Center

Enter a keyword to search related guides and tutorials in our Knowledge Base

🚨 IMPORTANT — NEW OFFICIAL SUPPORT CHANNELS 🚨

We are migrating our Support operations to Intercom. To open a new ticket or request Support, please use the official Support channels below instead of opening a ticket directly in Jira.

📣 Official Support Channels

  • Native Support Channel — available in App.treble & Sales
  • đź“§ support@treble.ai
  • 📱 WhatsApp: +1 (205) 883-4230

⚠️ The Jira portal will only be available temporarily and will be discontinued in the coming days. Therefore, please do not open new tickets in Jira and use the official channels above for all new Support requests.

Thank you for your cooperation! 🙏

Suggested forms

  • Reset password in HelpDesk Support
  • Report a problem using the product in HelpDesk Support

    📣 Official Support Channels

    • Native Support Channel — available in App.treble & Sales
    • đź“§ support@treble.ai
    • 📱 WhatsApp: +1 (205) 883-4230
  • Request help with metrics reporting in HelpDesk Support

    📣 Official Support Channels

    • Native Support Channel — available in App.treble & Sales
    • đź“§ support@treble.ai
    • 📱 WhatsApp: +1 (205) 883-4230
Powered by Jira Service Management
{"xsrfToken":"3853ad73b123efb64908c739e760ab9294081cd1_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8f6c40bb-22c0-43fa-843d-51cd964715dc/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NTk4Zjc5Zi05Y2I2LTRlNDktOGUxOC04ZWU2ZWVmNDA2MGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhmNmM0MGJiLTIyYzAtNDNmYS04NDNkLTUxY2Q5NjQ3MTVkYyI6WyJyZWFkIl19LCJleHAiOjE3ODg2OTc5NDYsIm5iZiI6MTc4ODY5NzM0Nn0.slQAoX-G8N2gURDdkPYOHeaVKZAy9wtvKvqs1qL5KZM&client=7598f79f-9cb6-4e49-8e18-8ee6eef4060d&mode=fit","logoId":"8f6c40bb-22c0-43fa-843d-51cd964715dc","isLogoAvailable":true,"helpCenterTitle":"Enter a keyword to search related guides and tutorials in our Knowledge Base","sharedPortalName":"Treble Help Center","userInitialAnnouncementHeader":"\uD83D\uDEA8 IMPORTANT — NEW OFFICIAL SUPPORT CHANNELS \uD83D\uDEA8","userInitialAnnouncementMessageWiki":"<p>We are migrating our Support operations to <b>Intercom</b>. To open a new ticket or request Support, <b>please use the official Support channels below instead of opening a ticket directly in Jira.</b></p>\n<p>\uD83D\uDCE3 <b>Official Support Channels</b></p>\n<ul class=\"alternate\" type=\"square\">\n <li><b>Native Support Channel</b> — available in <b>App.treble &amp; Sales</b></li>\n <li>\uD83D\uDCE7 <b>support@treble.ai</b></li>\n <li>\uD83D\uDCF1 <b>WhatsApp:</b> +1 (205) 883-4230</li>\n</ul>\n<p>⚠️ <b>The Jira portal will only be available temporarily and will be discontinued in the coming days.</b> Therefore, <b>please do not open new tickets in Jira</b> and use the official channels above for all new Support requests.</p>\n<p>Thank you for your cooperation! \uD83D\uDE4F</p>","translations":{"en-US":{"helpCenterTitle":"Enter a keyword to search related guides and tutorials in our Knowledge Base","sharedPortalName":"Treble Help Center","announcementHeader":"\uD83D\uDEA8 IMPORTANT — NEW OFFICIAL SUPPORT CHANNELS \uD83D\uDEA8","announcementMessage":"We are migrating our Support operations to *Intercom*. To open a new ticket or request Support, *please use the official Support channels below instead of opening a ticket directly in Jira.*\n\n\uD83D\uDCE3 *Official Support Channels*\n\n- *Native Support Channel* — available in *App.treble & Sales*\n- \uD83D\uDCE7 *support@treble.ai*\n- \uD83D\uDCF1 *WhatsApp:* +1 (205) 883-4230\n\n⚠️ *The Jira portal will only be available temporarily and will be discontinued in the coming days.* Therefore, *please do not open new tickets in Jira* and use the official channels above for all new Support requests.\n\nThank you for your cooperation! \uD83D\uDE4F","localeDisplayName":"English (United States)"},"pt-BR":{"helpCenterTitle":"Digite uma Palavra-Chave para pesquisar guias e tutoriais relacionados em nossa Base de Conhecimento","sharedPortalName":"Treble Help Center ","announcementHeader":"\uD83D\uDEA8 IMPORTANTE — NOVOS CANAIS OFICIAIS DE SUPPORT \uD83D\uDEA8","announcementMessage":"Estamos migrando nosso atendimento para o *Intercom*. Para abrir um novo ticket ou solicitar suporte, *por favor, utilizem os canais oficiais de Support abaixo, em vez de abrir um ticket diretamente no Jira.*\n\n\uD83D\uDCE3 *Canais oficiais de Support*\n\n- *Native Support Channel* — disponível no *App.treble & Sales*\n- \uD83D\uDCE7 *support@treble.ai*\n- \uD83D\uDCF1 *WhatsApp:* +1 (205) 883-4230\n\n⚠️ *O portal do Jira estará disponível apenas temporariamente e será descontinuado nos próximos dias.* Por isso, *não abram novos tickets no Jira* e utilizem os canais oficiais acima para todas as novas solicitações de Support.\n\nObrigado pela colaboração! \uD83D\uDE4F","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Ahorra tiempo consultando nuestra guía de preguntas frecuentes","sharedPortalName":"Treble Help Center ","announcementHeader":"\uD83D\uDEA8 IMPORTANTE — NUEVOS CANALES OFICIALES DE SUPPORT \uD83D\uDEA8","announcementMessage":"Estamos migrando nuestra atención de Support a *Intercom*. Para abrir un nuevo ticket o solicitar soporte, *por favor, utilicen los canales oficiales de Support que se indican a continuación, en lugar de abrir un ticket directamente en Jira.*\n\n\uD83D\uDCE3 *Canales oficiales de Support*\n\n- *Native Support Channel* — disponible en *App.treble & Sales*\n- \uD83D\uDCE7 *support@treble.ai*\n- \uD83D\uDCF1 *WhatsApp:* +1 (205) 883-4230\n\n⚠️ *El portal de Jira estará disponible solo temporalmente y será descontinuado en los próximos días.* Por eso, *no abran nuevos tickets en Jira* y utilicen los canales oficiales indicados arriba para todas las nuevas solicitudes de Support.\n\n¡Gracias por su colaboración! \uD83D\uDE4F","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c7256f68-85ed-40d2-baff-42b7035e0d6f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NTk4Zjc5Zi05Y2I2LTRlNDktOGUxOC04ZWU2ZWVmNDA2MGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM3MjU2ZjY4LTg1ZWQtNDBkMi1iYWZmLTQyYjcwMzVlMGQ2ZiI6WyJyZWFkIl19LCJleHAiOjE3ODg2OTc5NDYsIm5iZiI6MTc4ODY5NzM0Nn0.8V6kDUT3qxfwGhBeg324jaW4CKBi4PgOi6ybSNgLDXg&client=7598f79f-9cb6-4e49-8e18-8ee6eef4060d&height=300&mode=fit","bannerMediaApiFileId":"c7256f68-85ed-40d2-baff-42b7035e0d6f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=support-treble","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3853ad73b123efb64908c739e760ab9294081cd1_lout","baseUrl":"https://support-treble.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://support-treble.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7598f79f-9cb6-4e49-8e18-8ee6eef4060d","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"348326503acc4deabc8f96afc7b360e6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://support-treble.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}